Real-time live chat service is all you need to develop a customer-centric platform and to fuel your sales. Live chats can shoot your website revenue by up to 20 percent from the existing traffic to your platform. Providing live chat assistance to the visitors of your website by converting them into leads. Although businesses spend a lot of money on driving traffic towards their website, the close rates are lower than 5 percent. This implies that 95 percent of visitors aren’t converting. This is simply because of the lack of online interaction with potential customers.

If you don’t have live chat agents managing the queries of your potential customers, then you are losing business to your competitors who are already doing it. There is a reason why more and more companies are including live chat option to their websites. As investing in additional infrastructure and staffing is not a convenient option businesses, the best thing to do is outsource the task to an expert team. This is where the VOORAF team steps in to offer pro-active support.